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Creating a Drip Campaign
Creating a Drip Campaign
Illya avatar
Written by Illya
Updated over a week ago

A drip campaign is a feature included in our Pro and Elite plans and allows you to send up to 9 scheduled follow-up messages after the 1st one in each campaign. This will make it easier to manage contacts and keep them interested.


Please check this video for a quick tutorial or check a step-by-step guide below:

To enable and set up the Drip campaign follow these steps:
1. Go to the Campaigns page and click New Campaign -> Standard campaign

2. Type the Name and Select the group


4. For Message #1 select:
• Campaign type
• Select your message templates

• Phone number
• Schedule your campaign
• Set up the campaign throttling by selecting Send all messages at once?

• Set up the message running period by selecting Run a message for a set period.
5. Enable Rules for Messages:
• Execute Rule When (Contact replies (SMS or Call); Contacts replies SMS; Contact Replies Call; No contact reply (24 hours)
• Add the contact to another group
• Add a label to this contact

• Remove the contact from future sequences?

6. Select + Add a message to set up Message #2

7. The settings for Message #2 - Message #9 are similar to Message #1, except for the Waiting time after the first message field.

8. Click Send campaign after Message #2 -Message #9 to send all the messages set up in the drip campaign.


Note:
• After Message #9 you can only click Send campaign. It's not possible to set up more than 9 messages in the drip campaign
• In Waiting time after the first message field user must choose the time period the corresponding Message will be sent after the previous message was sent. ”1 Day” is the pre-populated value for this field. You can not select a value, which is <1 day.
• If Send campaign button is disabled, please check your settings and make sure all fields are set up.
• From the Drip campaign, you can Add/Edit New Groups/Labels/Message
• Each message in the drip campaign is charged according to the SMS pricing of your plan.

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