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Managing Your Current Balance

All of the Smarter Contact services are prepaid.
To use the platform, you need to have a membership plan, and to pay for specific services, you need to add funds to your Current Balance.

Current Balance shows:

  • Funds remaining on your account balance
  • Auto Recharge status and rules set up

Recharging Current Balance:
1. Click on the Settings wheel and go to the Membership page.

  1. Scroll down the page to the Current Balance section and click the Recharge Now button.

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  1. In the recharge pop-up, add the amount of $ that you want to add to your balance and click Confirm button.

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NOTE:

  • At the top of the Membership page, you'll see the pricing rates per SMS, Phone number, Skiptracing, Outbound calls, and RVM Delivered (for Pro and Elite plans only)
  • All the recharges invoices will appear under Your Billing History
  • If you see the Notification: Your Balance is Low when operating in your account, recharge the account accordingly and try again.