Managing Your Current Balance
All of the Smarter Contact services are prepaid.
To use the platform, you need to have a membership plan, and to pay for specific services, you need to add funds to your Current Balance.
Current Balance shows:
- Funds remaining on your account balance
- Auto Recharge status and rules set up
Recharging Current Balance:
1. Click on the Settings wheel and go to the Membership page.
- Scroll down the page to the Current Balance section and click the Recharge Now button.
- In the recharge pop-up, add the amount of $ that you want to add to your balance and click Confirm button.
NOTE:
- At the top of the Membership page, you'll see the pricing rates per SMS, Phone number, Skiptracing, Outbound calls, and RVM Delivered (for Pro and Elite plans only)
- All the recharges invoices will appear under Your Billing History
- If you see the Notification: Your Balance is Low when operating in your account, recharge the account accordingly and try again.