---
title: Reactivating Your Account
description: Learn how to reactivate your Smarter Contact subscription from the Membership page, with the steps for canceled, pending, incomplete, and past-due accounts.
---
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July 30, 2026
# Reactivating Your Account
You can reactivate your subscription from the **Membership** page. The exact button you'll see — and the steps that follow — depend on your account's current status, so find your situation below.
Before you start
- **Main account only.** Sub-accounts can't re-subscribe on their own. Reactivation has to be done from the main account.
- **A card must be on file.** If you don't have a saved card, the Subscribe/Resume buttons may not appear. Add a card on the **Manage cards** page first, then come back to reactivate.
### If your subscription was canceled
This is the standard reactivation flow.
1. Go to the [Membership](https://app.smartercontact.com/settings/membership) page.
2. Click **Subscribe** next to your plan details.
3. A confirmation modal opens — titled *"Reactivate your calling subscription"* or *"Reactivate your messaging subscription"* — showing your plan details and a price breakdown.
4. Click **Subscribe** inside the modal to finalize.
Your account status changes to **Active**, and you'll see a confirmation message.
### If your subscription is pending cancelation
Your subscription is in **Pending cancelation** when you've already canceled but it's still active until the end of the billing period.
- Go to the Membership page and click **Resume subscription**.
- This reactivates **immediately** — there's no confirmation modal — and you'll see the message *"You are successfully subscribed."*
### If your account status is Incomplete
Accounts with an **Incomplete** status use a different button instead of Subscribe:
- **Messaging plans:** click **Start subscription**.
- **Calling plans:** click **Activate subscription**.
### If your account is Past due
When your account is **Past due**, there's no Subscribe or Resume button available. You'll need to fix your payment on the **Manage cards** page first, then reactivate.
### What's restored when you reactivate
- **Your data is safe.** Campaigns, contacts, messages, and call recordings are fully recoverable at any time.
- **Brand registration (10DLC):** stays active for up to **48 hours** after cancellation. After that, you'll need to re-register your brand.
- **Phone numbers:** kept for **48 hours** after cancellation, then released. If they've already been released, you'll need to buy new numbers.
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#### Comparison
- [Launch Control vs Smarter Contact](https://smartercontact.com/launch-control-vs-smarter-contact/)
- [Batch Leads vs Smarter Contact](https://smartercontact.com/batch-leads-vs-smarter-contact/)
- [Lead Sherpa vs Smarter Contact](https://smartercontact.com/lead-sherpa-vs-smarter-contact/)
- [ReplySmart vs Smarter Contact](https://smartercontact.com/replysmart-vs-smarter-contact/)
- [ZeitBlast vs Smarter Contact](https://smartercontact.com/zeitblast-vs-smarter-contact/)
- [Sendivo vs Smarter Contact](https://smartercontact.com/sendivo-vs-smarter-contact/)
- [HighLevel vs Smarter Contact](https://smartercontact.com/highlevel-vs-smarter-contact/)
- [XLeads vs Smarter Contact](https://smartercontact.com/xleads-vs-smarter-contact/)
- [ReadyMode vs Smarter Contact](https://smartercontact.com/readymode-vs-smarter-contact/)
- [BatchDialer vs Smarter Contact](https://smartercontact.com/batchdialer-vs-smarter-contact/)
- [PhoneBurner vs Smarter Contact](https://smartercontact.com/phoneburner-vs-smarter-contact/)
- [Roor vs Smarter Contact](https://smartercontact.com/roor-vs-smarter-contact/)
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