Hey Hey,
Starting today, we're rolling out a major improvement that will boost your productivity immediately. Say hello to unified sub-account management! This is one of our most requested features, and we're thrilled to announce it's finally here.
Sub-account conversations at your fingertips 👥
- Primary accounts can now view and manage ALL sub-account chats in one central location
- No more jumping between accounts to find important conversations
- Seamlessly monitor team performance and customer interactions
- Quickly respond to time-sensitive inquiries without switching accounts
Pro tip: Use the new Users filter in Chats to instantly switch between different sub-account conversations. This translates to more efficiency and better response times for your team! 😉
Engine upgrades under the hood 🏎️💨
We've completely overhauled our backend systems to ensure Smarter Contact runs smoother than ever:
- Faster loading times across all features
- Enhanced reliability during high-volume periods
- Improved data synchronization between accounts
- Better overall app performance and stability
Think of it like changing the oil in your car, but for your app! These improvements ensure you can scale your operations without limits.
What's around the corner
- Mobile reporting dashboard
- Seamless account switching
- Advanced campaign filtering
- Template organization system
- Completely revamped support