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Smarter Contact 2.24 Web App Update

Follow-up automation, power dialer enhancements, and smarter campaign actions 🚀

This release is all about engaging contacts faster. We've packed it with automation that saves you hours of manual work while increasing your operational efficiency. Time to leave your competition in the dust!

🔄 One-click follow-ups to never miss a beat again

Let's face it – most people need multiple follow-ups before they respond. Now you can create targeted follow-ups in seconds with just one click.

  • Instantly generate follow-ups that target only your non-responsive contacts
  • Maintain communication continuity using the same phone numbers for every follow-up
  • Skip the setup headaches with our smart defaults that just work

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🕒 The default start time for follow-up messages is 24 hours after your last message. Feel free to customize this as needed.

💬 Campaign actions redesigned for greater success

We've completely refreshed our message response system with an intuitive design that helps you automate more of your workflow.

  • "Rules for messages" is now "Actions for replies" with clearer, action-oriented labels
  • Crystal-clear options like "Replies via text or call" that make setup a breeze
  • Smart auto-removal of responders from ALL active campaigns
  • Enabled by default, so you can immediately adjust these powerful automations to your needs

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📞 Power dialer enhancements to increase operational efficiency

Your calling game just leveled up with tools that make you sound like a pro.

  • Recording works flawlessly now across all browsers (yes, even Safari)
  • Real-time call timer shows exactly how long you've been recording
  • Dramatically improved connection reliability with better agent tracking
  • Fixed those annoying dialer hiccups that were slowing you down

Call recording


Have feedback? Let's talk!

Your ideas inspire everything we develop. Got a feature that would make life easier? We're all ears – write to us, send a quick video, or grab time with our product team through this link. Let's rock it! 🚀

Coming soon...

  • Advanced filtering 

  • Export Reporting data with a few clicks

  • Advanced filtering in Messenger

  • Enabling the use of landline phone numbers in our Power Dialer

Stay tuned for more!

With 💙,
Smarter Contact Team