Smarter Contact 2.28 Web App Update
☎️ Say goodbye to ghosting, say hello to landline dialing
We've reimagined the way you manage messaging at scale. This release brings smart conversation tracking, intelligent number management, and enterprise-level features — everything you need to scale with confidence.
💬 Turn missed messages into opportunities
Stop guessing who’s left you on read. Track replies and follow up confidently while automation handles the rest.
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Awaiting reply view: The upgraded Sent folder instantly shows who hasn't replied and needs follow-up, while the Unreplied messages hub provides a dedicated space for all messages and calls you haven't responded to.
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Active campaign visibility: See when contacts are in active campaigns to avoid duplicate follow-ups and keep your outreach organized.
📞 Dial smarter, now including landlines
Expand your reach with landline support while staying protected from messaging errors.
- Landline support: Call landline numbers directly in Power Dialer to expand your reach and boost conversions.
- Smart contact handling: Automatically routes calls to landlines and texts to mobile numbers while blocking SMS to landlines for compliance — all seamlessly managed.
🎙️ Sound natural with personalized voicemail
Build trust and boost response rates using your real voice instead of robotic recordings.
- Upload your voice: Record voicemails in Calling or Messaging Setup that reflect your tone and personality — your voice, your brand, your results.
- AI voice in progress: While we're working on developing our AI voice generator, custom uploads give you full control today.
🛡️ Keep your phone numbers healthy
Protect your sender reputation and campaign performance with intelligent number management and real-time alerts.
- Smart campaign management: Get instant warnings when selecting numbers with high block rates, see which numbers are active in other campaigns, and receive data-driven recommendations for optimal performance.
- Automatic conflict prevention: Intelligent handling prevents number conflicts across campaigns and avoids common mistakes that cause blocks or damage your sender reputation.
👂 Your feedback drives our roadmap. Keep it coming!
Every update we make is driven by you. Want to shape the future of Smarter Contact? Hit us up—send us a message, record a quick video, or book time with our product team.
🔮 What’s coming up next?
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Multi-campaign follow-ups
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Mobile app upgrades for power users
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And much more!
With 💙,
Smarter Contact Team