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Smarter Contact 2.31 Web App Update

Multi-campaign follow-ups, custom fields for land investors, and enhanced data exports 🚀

This month’s release is all about helping you scale faster, stay organized, and work smarter. Whether you’re building your follow-up cadences, managing land data, or exporting data out of your CRM, these updates will save you time and increase your operational efficiency.

🎯 Multi-campaign follow-ups: Scale your outreach

No more juggling campaigns one by one. Now you can build bulk follow-up sequences across thousands of contacts with just a few clicks.

Follow-up camapaigns

  • Up to 25 campaigns at once → Target contacts across your different audiences.
  • Advanced filters → Segment by campaign, group, response date, area codes, labels and more.
  • Smart phone selection → System automatically uses each contact’s last active number for seamless continuity.
  • Auto-organization → Campaign names and lists are automatically created for you to keep things clean and simple.

🚜 Default fields for land investors: Built for maximum efficiency

If you invest in land, this one’s for you. When uploading your data sets, you can easily map default land fields quickly and efficiently.


Land fields

  • Parcel tracking → Save APN, acreage, county, and state fields in your contacts.
  • Smart imports → Upload land lists and auto-map property fields with our field mapping.
  • Integrated workflow → View and edit parcel data in the Info tab without switching screens.
  • CRM-ready exports → All land data carries over when exporting conversations.

🎨  Small details, BIG difference

We’ve also polished the experience to keep you focused where it matters most—managing more conversations with greater speed and efficiency to reduce median response time.

Unread vs read

  • Messenger refresh → Unread conversations now stand out in white backgrounds, while read messages sit in a calm blue to enable faster sifting through conversations.
  • Campaign safeguards → Smarter validation now prevents campaigns from starting if your balance is too low or contact lists aren’t compatible.
  • Clean tooltips → Skiptracing hints and subscription status displays are now easier to read.

🔗 Export upgrade: Data that looks nice

Your CRM deserves clean data—and now it gets it.

  • Precise timestamps → Every message is exported with timestamps in ISO format.
  • Conversation flow clarity → Sent/received indicators at a glance.
  • Full phone context → Contact and outreach numbers included.
  • Structured format → No more hours wasted cleaning up exports.

🫵 You shape What’s next

Your feedback is invaluable to us—keep it coming! Send us a message, record a quick video, or book time with our product team to share your ideas.

🔮 On the Horizon

  • Advanced filtering inside Messenger
  • Mobile app upgrades
  • Smart campaign scheduling
  • And much more…

Get ready, the best is yet to come ✨

With 💙,
Smarter Contact Team