Your voicemail drops just got intelligent. This release introduces AI compliance validation that automatically scans every message before it sends, plus enterprise-grade security across all messaging channels—so you can scale outreach confidently without compliance risk.
🎤 Why VMDs Matter: The Missing Piece of Your Outreach Puzzle
Voicemail drops (VMDs) are the secret weapon that bridges the gap between text messaging and phone calls. While SMS gets your message in front of prospects instantly, and calling creates personal connections, VMDs deliver your voice directly to their voicemail without ringing their phone – creating the perfect "warm call" experience that generates callbacks.
💡 The Voicemail Drop Advantage: That You Should Be Taking
Most sales teams rely on text and calls, but the highest performers add a third weapon: voicemail drops (VMDs). VMDs deliver your voice directly to a prospect’s voicemail without ringing their phone—creating a personal touch that generates callbacks without the interruption.⚙️ Here’s How the Three Channels Work together:
- Text messaging converts leads instantly with high open rates and fast replies.
- Voicemail drops retarget unengaged leads with a personal voice message that feels warm, not invasive.
- Phone calls close warm leads and reach contacts you can’t text, like landlines.
When combined, this approach delivers significantly higher response rates. VMDs work within TCPA compliance hours and respect your prospects’ time, making them the perfect follow-up tool for leads who didn’t respond to your initial text.
Quick win: Pair VMDs with our Power Dialer to maximize your reach and conversion at scale.
📣 What’s New: AI Compliance That Works in the Background
We’ve rebuilt voicemail drops with next-generation AI that validates your content automatically—so you stay compliant without slowing down.- Automatic AI transcription and validation — Every voicemail drop is transcribed and checked against compliance policies before sending. No guesswork, just confidence that your content is safe.
- Proactive content scanning — Our AI catches non-compliant language before it reaches contacts, protecting your account while you scale.
- Seamless file uploads — Upload .mp3 and .wav files with clear size guidance. No format confusion—just drop your audio and go.
- Real-time validation feedback — Watch compliance checks happen in real time with progress indicators, so you’re never left wondering if your content is being processed.
- Automatic library updates — All existing voicemail templates are automatically validated and brought up to current compliance standards. Your entire content library gets protected without lifting a finger.
- Clearer error messages — When something needs adjustment, you’ll get specific, actionable guidance on what to fix and why.
🔐 Enhanced Messenger Security: Protection Across Every Channel
We’ve extended the same enterprise-grade compliance protection to all your messaging channels, not just templates.
- 1-to-1 message validation — Text and audio messages sent in Messenger conversations now receive the same robust compliance checks as templates.
- Scheduled message protection — Even messages queued for later sending are validated by AI before they’re scheduled, preventing future compliance issues.
- Instant feedback on issues — Get immediate, clear error messages that show exactly what needs fixing—no guessing required.
- Consistent experience everywhere — Standardized error handling across all channels means you always know what needs attention, whether you’re creating templates or sending live messages.
📈 Why This Matters for Your Business
Compliance isn’t just about avoiding fines—it’s about building trust at scale. This release gives you the confidence to grow your outreach volume without increasing risk. Your team can focus on crafting compelling messages while AI handles the compliance heavy lifting in the background.
The result? More callbacks, safer campaigns, and faster growth.
🙌 Ready to Experience Smarter Voicemail Drops?
This update is live now for all Smarter Contact users. Log in to try AI-powered voicemail drops and see how automatic compliance validation transforms your outreach workflow.
Have questions? Contact your Customer Success Specialist, our support team or explore the updated VMD features in your dashboard today.
With 💙,
Smarter Contact Team