Need to add a card, change which card you're billed on, or remove one? You manage all of your payment methods from the Manage cards page. Follow the steps below.
ⓘ Note: Sub-accounts don't have access to the Manage cards page. Card management is only available on the main account.
Opening the Manage cards page
- Click the Settings icon in the top-right corner.
- Open the Membership page.
- In the Payment section, click Manage cards.
This opens the dedicated Manage cards page, where all card management happens — adding, switching, and deleting cards are handled here, not directly on the Membership page.
Adding a new card
- On the Manage cards page, open the add-card form.
- Fill in all of the fields, then click Add New Card.
The form has 8 required fields, all mandatory:
- Full name
- Billing address
- City
- State
- Zip
- Card number
- Expiration date (MM/YY)
- CVC
Accepted card types: credit, debit, and prepaid.
Once added, the new card appears at the top of the Added cards list. Keep in mind:
- A new card is not automatically set as your primary card.
- It becomes primary by default only if it's the first card on your account (since it's the only one).
- If Backup protection is enabled, the new card is saved as a backup instead of the primary.
Changing your primary card
To switch which card is used as the primary:
- Click Edit on the card you want to make primary.
- Confirm the change in the modal that appears.
There is no radio button for switching cards — the change is made through the Edit button and confirmation modal.
Backup protection
Backup protection is a toggle that enables failover billing, so you always have a backup card on file. While it's enabled, any newly added card is saved as a backup rather than becoming your primary card.
Deleting a card
- Click the bin (delete) icon next to the card.
- Confirm in the modal that appears.
You can't delete all of your cards — one card must always remain attached to your account. When only one card is on file, the Delete button is disabled, and hovering over it shows the tooltip: "To delete this payment method, you must add another primary card."